The mayor of Flint, Michigan has halted the mailing of utility bills to the customers in the city until credits are properly adjusted. As you may know, the city of Flint switched their source of water to the Flint River in April 2014. However, the levels of lead in the river were extremely high, so the city authorities decided to revert back to their original source of water, the Detroit River in October 2015.

To compensate the utility customers, it was decided that they were eligible for a credit for the bills paid during the period, with residents getting a 65% credit of their past bills, while businesses in the area are eligible for a 20% credit on the bill paid taking into account the different applications.

“The credits are coming,” Mayor Weaver said. “Flint residents need and deserve this relief. I’ve said from Day One, Flint residents should not have to pay for water they can not and are not using.”

However, the process of making adjustments in the utility bill can be extremely time consuming and resources have been deployed to make the adjustments in the bills at the earliest. The estimated average amount that will be applied to customer accounts is around $600. The bills are expected to be sent out sometime in April.