These airlines have truly been cutting up lately. Recently, Rane Baldwin, a black woman, was traveling with her friend, Janet Novack, a white woman. Baldwin decided to upgrade their tickets to first class but was printed a ticket for coach while her friend Novack received a first class.
She was told there was some kind of mistake and there were no more seats available in first-class. Despite the fact that Baldwin was the cardholder she received the coach ticket instead of Novack. When Baldwin tried to get answers about the mix up she literally ignored by American Airline staff. And they made her wait in the back of the plane to see if there would be in open seating at the front of the pane.
According to Novack’s description of what transpired she shocked by the clear and blatant racism her friend was experiencing. The flight attendants refused to answer Baldwin’s questions but were very respectful and cooperative with Novack. Both women were completely shocked.
“There’s absolutely no reason why Rane, an AAdvantage Platinum Select/World Elite cardholder, should have been treated as she was. There is absolutely no excuse for the fact that even after I pointed out the discrimination, all of my questions and concerns have been answered as Rane’s haven’t. I’m absolutely disappointed and angered at their lack of response, despite sending Rane over to a ‘specialty team.’ I think that my silence was both a terrible reaction as a friend and a testament to how far I have to go as an ally. It’s time that we challenge ourselves to do better,” Novack told The Roots.
And Baldwin said she unfortunately experienced what our ancestors went through many years ago:
“I’m the one who bought the tickets; she was traveling with me—not the other way around,” she continued. “When my ticket was changed and Janet’s was not, I felt like I was being sent to the back of the bus. I just kept wondering if I was in some sort of time warp and asking myself, ‘Is this what it felt like to be black 60 years ago?’”
David Dao, the doctor violently dragged off a United Airlines flight, received a healthy settlement. These ladies are looking for more they want American Airlines to publicly take responsibility for the racist behavior.
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